The work turned out beautiful, the floor is so beautiful. All the people were nice and friendly to work with, and somewhat flexible with my schedule.
Floor looks great professional installers good job
What I liked about the product and service is the carpet that we purchased was an excellent choice and good quality. The service was good and we appreciate all the help that was given in order to get the job done.
Precision, always on time, finished when promised. Extraordinarily professional. Great job
Vincent and Carol McPatrick
The service, installation and the product were fantastic! Christine and Debra were wonderful and very helpful! Tim did the install very quickly and it looks Great! I will recommend them to anyone needing flooring!
The refinishers left a streak in the floor and now the only way to correct it is to refinish the entire floor
It seems like there are a lot of "middle men" involved. The communication between the customer and all involved parties is sometimes lost or poorly communicated. The person giving the estimate did not cover options or suggestions such as removal of quarter round for floor refinishing or suggest staining in a more "up-to-date" color. Once this was brought up by the project manager? I was out of the house and out of town - would have been much easier to go over in person. The measurements for the carpet were somehow wrong, delaying the install. The installers took keys and garage door openers home rather than leaving them as had been discussed with others. Things like outlet covers and shelves were not returned to the proper place nor was I told that they would not be, so another delay in having to get people to fix those issues. In the end, the job was done well, but it was a bit of a headache to get there.
Very professional and excellent work
Great contractor. No problems!
Roger Keen Construction
The offices look great. Installers were very meticulas in their installation of our flooring.