Great owner, always completes job on time
parkway pointe office
We didn’t appreciate being pressured to pay before we had a chance to turn the heated floor on. It had only been two weeks (during the holidays) since work completed, we were working to get the electrician to hook up the thermostat ASAP, and had still not received a final invoice when we received a series of emails and phone calls asking us to pay.
Carr, Reed & Michelle
I need a partial refund of what I paid for the job, to make up for all the time I have spent dealing with various problems. 1. Extremely poor quality and long duration of installation of quarter rounds and baseboards, in particular. Had to be redone twice. 2. Damage to existing cable wire. 3. Construction debris left under oven. 4. Construction dust left for me to clean up. Could have been avoided if covered in plastic. 5. I had to ASK for a refund on unused materials that had been invoiced to me. 6. Tile installed in an orientation that is explicitly NOT recommended by the manufacturer. There may be more but this is just off the top of my head.
The service was top notch. John was willing to come to our home for all meetings. Some were on short notice and John was willing to make it work. Scheduling the install was easy and install was well done.
The staff are professional, efficient, and responsive. The floors look amazing- beyond my expectations.
Glenn was very knowledgeable and went out of the way to try and make sure that we were pleased with the floor that we chose.
Very professional and the installers where in and out. The company kept to their word or promise, they repaired my subfloor.I would recommend this company.
We had great service from start to finish. We were treated with respect and care. The owners came to our home several times throughout the process of choosing flooring, delivery, and making sure installation was going well. They were always available to answer questions and provide guidance. The installers worked hard and took care to do the job right. Our floor looks amazing. We are so pleased with our beautiful space and also have a great feeling about dealing with an honest and kind family-owned and operated business. Thank you so much!! Shelley and Paul Carpenter, Muskego
We absolutely love Floor Coverings International-Waukesha. We have done several projects with them, and just love the outcome every time. I would recommend them to anyone looking for new flooring. They have done carpet, tile and hardwood for us, and the results are beautiful!
Karin Voit and Todd Smith
You were very accommodating after the unexpected leak under the dishwasher.